Informational Interviews

An informational interview or meeting is a great way learn more about a desired career field and grow your network. If you are unfamiliar, an informational interview is when you reach out to someone that can provide you information, primarily for the reason of obtaining information in the area of a career field or organization.

The main difference between a formal interview and informational interview is 1. you are not asking for a job and 2. you lead initiate the conversation and take lead.

Steps to Conduct an Informational Interview

  1. Identify who You Want to Talk to
    • Contrary to what you may think, top level managers are not necessarily the best sources of information to contact early in your process.  Individuals who hold positions similar to the one’s you plan to seek are your best contacts early in the process.
  2. Reach Out
    • Begin by assessing your own personal network of family, friends, and co-workers.  Ask each person you know for possible contacts in your field(s) of choice. You may also use LinkedIn’s alumni search feature. A personal referral is the ideal referral, but cold calls to individuals you may have read or heard about can also be effective.
  3. Prepare
    • Have your informational interview questions prepared ahead of time.  Research as much as you can about the company/organization for which the interviewee works.
  4. Treat the Informational Interview as a Professional Point of Contact
    • Dress professionally, arrive early, and send a thank you note (as soon as possible after the interview). 

Example Outreach Text

  • I am a student at Concordia University, St. Paul majoring in biology, in hopes of pursuing a career in medicine. I was given your contact information from my faculty member, Dr. Jones. I am writing to ask if you would be willing to meet briefly with me to discuss your career path and the steps that you recommend for someone interested in becoming a physician’s assistant. I was hoping to schedule a brief, 30 minute meeting, in the next month. If it is easier, I’m happy to call your office to find a convenient time to meet. Thank you and I hope to have the opportunity to speak with you.

Questions to Ask

  • Position/Career Path
    • What is a typical work day like for you?
    • What is your position/title? What are your responsibilities?
    • Why does this field of work interest you and how did you get started?
    • How did you get your job? What experiences have led you to this career/occupation?
    • What skills are most important in doing this job well? What personal traits are needed?
    • What does the company do to contribute to the employees’ overall professional development?
    • What interests you least about your current job? What causes the most stress for you on the job?
    • How would you describe the working conditions/climate?
    • How did your college experience prepare you for this job? (only if relevant)
    • What kinds of experience (paid or unpaid) would you suggest for someone wanting to enter this career field?
  • Organization/Industry
    • What sorts of changes are occurring in this profession or within your company/organization?
    • What is the average length of time for an employee to stay in the job you hold? Are there incentives or disincentives for staying in the same job?
    • Is there flexibility related to dress, work hours, vacation schedule, place of residence, etc.?
    • What are the new trends or issues in this industry?
    • Can you suggest some publications I might read? What professional associations do people in this field belong?
    • Are there certain types of employees who are more successful than others in this profession?
  • Next Steps
    • Can you think of anything else I should know about this field?
    • Could you suggest one or two other people I might contact for further information?
    • Would you mind if I called you again if I think of any other questions?
    • Don’t forget the business card. Add this to your business card file!
    • Would you mind reviewing my resume and making any suggestions?